- 0 (Registered)
Any change in the work process, workflow or practice for a nurse can be a complicated adjustment process. However, changes are a necessary part of organizational growth and development where they can reach a level of high-reliability. Change management (CM) is a collective term for all approaches to prepare and support individuals, teams, and organizations in making changes happen. Each day nurses face changes in the workplace; however, when changes happen in the workplace without the proper assessment, planning, implementation, and execution, the results can be disastrous, resulting in undesired outcomes for patients.
A high reliable organization is one in which the processes and practices are embedded in the daily operations and staff are engaged with ensuring that the organization succeeded in avoiding catastrophes in a work environment where there is a high risk for errors and poor patient outcomes. High-reliability organizations (HRO’s) are focused on eliminating and predicting and disasters rather than reacting to them.
Upon completion of this course, you will be able to:
- Identify what brings about changes in the workplace
- Discuss change and what it means for nurses
- Review a change model that guide change
- Apply methods for leading change.
- Compare and contrast high reliability related to nursing practice and patient safety.
- Describe the characteristics and flexibility needed to bring about change.
- Identify nurses’ role in a changing work environment